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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eileen Scharff

Eileen Scharff

January 10, 2025

5  out of  5
rating by Eileen Scharff
"Ashley Kennedy took care of my request promptly. Great service!"
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Deborah J Guevara

January 10, 2025

5  out of  5
rating by Deborah J Guevara
"Ashley Kennedy is very professional and thorough and corrected the error that was made promptly and correctly. Kudos to her."
We responded:
"Thanks for the 5-star review and mentioning the excellent service Ashley provided! We appreciate your business."
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Patricia

January 9, 2025

1  out of  5
rating by Patricia
"Been with this location for 2.5 years. Called today for help on why payment skyrocketed and no attempts to help. When telling them that GEICO is so much cheaper, no attempts to help figure out why or to reassess premiums. Just okay let us know when you cancel. No need for people based offices when you achieve the same mediocre service from online services."
We responded:
"Hi Patricia, I am so sorry to see this review. I reviewed your account and it appears that you spoke with 2 of our most tenured and experienced team members. I see lots of documentation on conversations. I am sorry for the increase of rates, but I assure you our office is the best when it comes to helping and communicating with our customers. We pride ourselves on the service we provide. If there was something further I’d be happy to speak to you personally. "
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Kathy Murillo

January 8, 2025

5  out of  5
rating by Kathy Murillo
"I had the pleasure of speaking with Ashley Kennedy today. Ashley, assisted with adding my vehicle to my husband's policy. Here candor and customer service was Stellar! With people like Ashley on your team you will always be considered one of the best in the industry! Happy New Year!"
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Janice McClung

January 7, 2025

5  out of  5
rating by Janice McClung
"Trisha answered everything I asked with clarity and listened to my questions. She was not hurried and had a very pleasant manner. I hope I am able to continue dealing with Trisha! Janice McClung"
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Tracie Weaver

January 7, 2025

5  out of  5
rating by Tracie Weaver
"Ashley Kennedy and Jessica were extremely helpful to me in canceling my aunt's insurance policies following her passing. Both were knowledgeable about her coverages and were prompt in their responses to me. A breath of fresh air during a very stressful time."
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Jephte Alcime

January 7, 2025

5  out of  5
rating by Jephte Alcime
"She gonna make a good wife someday!!! I'm positive thank you so much."
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Laurie Holzworth

January 7, 2025

5  out of  5
rating by Laurie Holzworth
"Ashley Kennedy (insurance rep) was very helpful and efficient. Good experience!!!"
We responded:
"Thanks for taking the time to give Ashley a 5-star review and mentioning your good experience! "
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Kevin J Bottum

January 5, 2025

1  out of  5
rating by Kevin J Bottum
"Like a bad neighbor, State Farm can ruin your life. STAY AWAY!"
We responded:
"Kevin- It appears you are not one of our customers and I see you have left this same review with multiple other local agencies. If you have a real issue I would suggest reaching out to your personal agent or reaching out directly to corporate. "
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Ananias Purkett

January 3, 2025

5  out of  5
rating by Ananias Purkett
"Mia Mia Mia Mia Mia ...ASK FOR HER, she saved me so much money on my policy, where has she been all my life, the general was freakin robbing me for years and years"
We responded:
"Welcome to Jenn Rossmiller State Farm and thanks for giving Mia a 5-star review! Glad she was able to help save you money! "
Profile photo of Yvette Mancipe Rudy

Yvette Mancipe Rudy

January 3, 2025

5  out of  5
rating by Yvette Mancipe Rudy
"Working with Ashley Kennedy is one of the most calming experiences. She is very patient and understanding and loving on the phone. There are times in life when we go through distress and when you have an agent that understands and listens it makes things more bearable. Thank you so much Ashley God bless you."
We responded:
"I feel like Insurance and calming go well together! Ashly does a great job making it understandable and less stressful! Thank you for the compliment."
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Linda Longmire Taylor

January 3, 2025

5  out of  5
rating by Linda Longmire Taylor
"I can’t say enough good things about my experience with Ashley Kennedy with Jenn Rosmiller’s office. I called for pricing for adding another car to my policy and Ashley was professional, efficient and knowledgeable about all the options available to me in a situation that is somewhat unusual. After getting an understanding of my needs, the car was added to my policy at a price that was more than fair and far better than expected. I highly recommend calling Ashley at State Farm for your insurance needs. Thank you Ashley!"
We responded:
"Hi Linda! Thanks for taking the time to give Ashley a 5-star review. We appreciate your business and thank you for choosing Jenn Rossmiller State Farm for your insurance needs! "
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Anthony Spasiano

January 3, 2025

5  out of  5
rating by Anthony Spasiano
"Received the answer to my concerns very quickly from Ashley. HappyNew Year!"
We responded:
"Thanks for the 5-star review and mentioning Ashley!"
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Janice Mullins

January 2, 2025

5  out of  5
rating by Janice Mullins
"My auto insurance needs have been with State Farm for 52 consecutive years, since high school. Chloe, was very attentive & knowledgeable to my questions & needs!!"
We responded:
"Janice, thanks for your feedback and mentioning Chloe! We appreciate your business. Thanks for choosing Jenn Rossmiller State Farm!"
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Marie Ramos

December 31, 2024

5  out of  5
rating by Marie Ramos
"Great customer service today with Paula Briseno! She resolved an issue today that should have been resolved a week ago when I was told that it would be in my email & never was! She confirmed a document & emailed it to me & stayed on the phone to make sure I received the email."
We responded:
"Hi Marie! Thanks for giving Paula a 5-star review. Glad she was able to get your issue resolved. We appreciate your business and thanks for choosing for Jenn Rossmiller State Farm!"
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Cheryl Roth

December 31, 2024

5  out of  5
rating by Cheryl Roth
"Loreyne was very helpful!"
We responded:
"Thanks for the 5-star review!"
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Elaine Cavaliere

December 31, 2024

5  out of  5
rating by Elaine Cavaliere
"Ashley at Sun City Center office is very helpful, always pleasant."
We responded:
"Thanks for the 5-star review and mentioning Ashley! "
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Sara Smith

December 30, 2024

5  out of  5
rating by Sara Smith
"Robbie was very easy to talk to and very professional. He got me a great rate on my auto insurance and I have already sent his information to someone else as a referral."
We responded:
"Hi Sara! Thanks for your feedback and mentioning Robbie. Thanks for choosing Jenn Rossmiller State Farm for your insurance needs!"
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Kenny Bailey

December 30, 2024

1  out of  5
rating by Kenny Bailey
"I canceled my plan on December 20th cause they raised my rates from 272.66 to 505.14 but state farm took out the 505.14anyways and they refuse to give me 195.00back cause they said I owed them money from last March 2024 I asked why didn't they take it back then and they had no answer so beware of state farms sneakie lies I am 68 years old and I feel state farm is taking advance of me cause of my age"
We responded:
"Hi Kenny, I have researched your account and I can see where we dropped the ball on giving you an answer the first time around. I apologize. Since reviewing your account our service manager has found your answers and has tried to reach back out to you. Again, we did fall short in working harder to get you that answer the first time. I hope you have your answers now understand the billing. Please, if there is anything further you need we’d be happy to speak personally. Thank you for bringing this to our attention. "
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Rey

December 30, 2024

5  out of  5
rating by Rey
"Ashley Kennedy was awesome to work with. Responded to my questions and was very informative."
We responded:
"Thanks for the 5-star review!"
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George Mazuc

December 27, 2024

5  out of  5
rating by George Mazuc
"I called about a device to lower my insurance payment and Loreyne returned my call She was very informative about lowering my premium and answered all my questions Made me feel good because i thought she really wanted to help me Thank you"
We responded:
"Thank you for the 5-star review! Glad Loreyne was able to help lowering your insurance cost. We appreciate your business. Thanks for choosing Jenn Rossmiller State Farm. "
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Michael Kula

December 27, 2024

5  out of  5
rating by Michael Kula
"Spoke with Ashley on the phone about my car insurance policy, she was very pleasant and informative and put me as ease when I was concerned about my policy being active."
We responded:
"Hi Michael! Thanks for the review and mentioning Ashley. We appreciate your business. Thanks for choosing Jenn Rossmiller State Farm!"
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Tim Moylan

December 26, 2024

5  out of  5
rating by Tim Moylan
"As always the best service, they make it easy and fast. Great customer service."
We responded:
"Thanks for the 5-star review!"
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Barb Farrell

December 26, 2024

5  out of  5
rating by Barb Farrell
"Ashley was very helpful. Prompt, Cheerful, and Efficient. Thanks for your help!"
We responded:
"Thanks for your feedback and mentioning Ashley and her exceptional service. We appreciate your business! "
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Sid Milstein

December 25, 2024

5  out of  5
rating by Sid Milstein
"Lorene at State Farm helped me to quickly and efficiently add a new car to my auto insurance while I was still sitting at the dealership. She was knowledgeable, and had all the pertain information to complete the transaction within minutes. Thank you for your help!"
We responded:
"Hi Sid! Glad Lorene was able to assist with your insurance needs. Thanks for taking the time to give a review. We appreciate your business! "